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MY OPEN FORUM WITH YOU
POWERNEWS (YOUR VOICE)
About Me
- ASK JAN
- “Hi Manpower Team, Due to the size of our business, it is unfortunately not possible for me to interact with everyone on a regular day-to-day basis. However, I believe it is very important that you have an open communication channel to me to ask questions, or discuss issues pertaining to the business. Hence the CENTRE COURT WITH JAN initiative. The idea is not to create a dumpsite for complaints and issues that should be dealt with your manager, but to enhance our communication channels within the business. I commit to respond to all postings within 24 hours. Looking forward to “Blogging” with you! Jan”
12 comments:
Dear Jan
Being a new employee of Manpower I decided to have a look at some of our Global websites. It seems that Manpower South Africa is the only country not providing any staff lifestyle benefits. For example, Manpower NZ offers their staff 50% discounts on hotels and 20% discounts on flowers. Are you working on providing any similar benefits for South African Staff Members?
Anonymous,
Thanks for the question. At the moment we are looking into social benefits such as a provident fund and medical aid to be introduced from next year.
Regards
Jan
Dear Jan
Many of our staff do not understand what other people within the company do. Wouldn’t it be a good idea if we could have secondments or maybe an initiative where a TAS would spend a week in the payroll dept or an administrator would spend a week with a TAS, learning what the other person does? Surely this would help us gain an understanding of the other person’s place in the company? It would also be a possible way to help to cross train our staff .
Networking....i think it would be great networking and alot of fun for clients and members of manpower SA if we could get a BOX SUITE at the Newlands, ABSA Park, LOFTUS VERSVELD and COCA COLA Park aka Ellis Park...we could take our exciting clients and potential client there for rugby and soccer matches...if everybody that watches rugby sees the WORDS MANPOWER SA on the TV they will definitely want to know more about us...bearing in mind that min 20 000 people go to these stadiums on a weekly basis...WORD OF MOUTH is much better than ADVERTISING OR COLD CALLING...
Working for Manpower SA for a while now. Knowing that we are the only country in the Manpower Family that has defisits. May i ask why that is?
Hi Jan,
I trutly believe in the Manpower Brand,especially the brand attributes! 2008 has been a challenging year thus far, how do you keep the focus and positive attitude?
Dear Jan,
It is great to be back! It is inspiring to see the positive changes that happen in such a short time, I am sure there are many more to come. There are two things I would like to bring to your attention:
1. Maternity leave- as you mentioned yourself - our industry is dominated by females, and naturally there are going to be a lot of inquiries about this issue. I do understand that we do not have an HR Manager at the moment, but when you do employ someone for this position please address this mater. I do believe there is a lot of scope for improvement in this area.
2. Reward System - Our overall goal is to make money, money and more money! I think it would be much more encouraging and successful if the staff could see the reward system as being more attainable. The targets are set very high (rightfully so for an overseas trip) which make it very difficult for the consultants (especially new employees) to reach them and get the awards. Incentive schemes are great motivators. Perhaps by reducing the high prize amount (overseas trip) and spreading that money on a tier system, with some incentives corresponding in value to the lower achievements of consultants. Many consultants would reach and could reach a target that is proportionally high and receive a prize for doing so…. Don’t get me wrong – I think incentives are great motivational tools, but in order for them to work as designed, the consultants may find motivation by getting a few of the lower tier “prizes” first. This in theory will hopefully motivate them to reach for the higher tier incentives. The lower level prizes could range from beauty treatment vouchers, theater tickets, shopping vouchers etc. Middle tier incentives could be cell phones, electronic goods, cameras etc. The top tier incentives would be overseas trips etc.
I hope you will consider this, for the future .
Best regards,
Miriam
Dear curios
Your suggestion in terms of secondments is great in theory, but unfortunately not that practical.
The best way to understand what other staff members jobs entail is COMMUNICATION - talk to them / engage with them!
I suggest you invite your colleague/s for coffee over lunch times and share what your respective jobs entail. This will foster a great understanding and will also contribute towards establishing better relationships among staff members.
Regards
Jan
Dear networker
What a fantastic idea!
How about this, when we achieve our three year plan of reaching R500 million in sales, we will look at a hospitality suite.
Regards
Jan
Dear Deficit
Your research will also have shown that we are the country that pays the highets commission percentages of all Manpower operations.
Seriously though, we are looking at the effectiveness[not] of the deficit scheme at the moment, so watch this space.
Regards
Jan
Dear anonymous
Great to hear that you believe in the Manpower brand and our brand attributes!
Yes, the year has been challenging with many changes and high expectations.
What I found working for me is to always look at the glass half full, rather than 1/2 empty. We ALL need to take responsibility for positive and optimistic attitudes, even in the challenging times.
YOU ARE WHAT YOU THINK.
Regards
Jan
Hi Miriam
Great to have you back!
Thanks for the comments. Please pop into my office when you get a chance to discuss the maternity leave issue.
With regards the incentives, yes, I agree there is a lot of room for improvement. We plan to put together a task team consisting of managers and consultants soon to look at revamping our incentive schemes for next year.
Regards
Jan
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